Comment utiliser un CRM – Système de gestion de la relation clients

  Salut, moi je suis Claudiu et je veux partager avec vous quelques astuces sur la gestion de la relation client. En anglais customer relationship management (CRM), donc l’ensemble des outils et techniques destinés à capter, traiter, analyser les informations relatives aux clients et aux prospects, dans le but de les fidéliser et de les ...

Viral Marketing, a few hints

Viral marketing is simply the “spread of an idea” that helps market your business or cause and attracts attention and discussion. After analysing many viral marketing campaigns, there are few consclusions to be withdrawn. Viral happened because: 1. It was positive, dwelling on positive issues or topics. 2. It evoked a strong emotional reaction (joy, ...